Find answers to the most commonly asked questions about Madad Karo, our QR services, pricing, account management, and support.
General Questions
Madad Karo is a smart QR-based safety platform developed by Khatu Aalayam Private Limited. It helps users create secure QR codes for vehicles, emergency profiles, doorbells, and other digital identification purposes.
Madad Karo is a product of Khatu Aalayam Private Limited.
Yes. Anyone in India can register and use Madad Karo.
You can use Madad Karo through our website. Our Android application also provides a better and more convenient experience.
Membership & Pricing
The membership fee is ₹1000 for one year.
No. ₹1000 is charged once for one year of membership.
Your membership remains active for exactly one year from the date of activation.
Yes. You can renew your membership before or after it expires.
Yes. We will notify you via SMS/Email before your membership expires.
We accept UPI, Credit Card, Debit Card, Net Banking, and Wallets via our secure payment gateways.
Vehicle QR
Paste the QR sticker on your vehicle. Anyone can scan it and notify you without seeing your personal phone number.
No. Your personal information remains protected according to your privacy settings. The system masks your details.
Yes. You can update your information anytime directly from your dashboard.
Emergency QR
You can store Emergency Contact, Blood Group, Medical Conditions, Allergies, Medications, Doctor Details, and Hospital Information.
Only people who scan your physical QR code can view the emergency information you have chosen to share.
Door Bell QR
Visitors scan your QR code outside your home and send a virtual bell notification directly to your registered account or device.
No. They only need a standard QR scanner or their smartphone camera.
Account Management
Register using your mobile number and email, verify your OTP, and complete your profile.
Yes. You can edit your profile at any time from your dashboard settings.
Yes. You can permanently delete your account by following our Delete Account procedure.
Yes. Once your account deletion request is processed, your personal data will be completely removed according to our Privacy Policy.
Privacy & Security
Yes. We use secure connections and industry-standard security measures to protect your information.
No. We never sell your personal information. Read our Privacy Policy for more details.
Yes. All communication on our platform is strictly encrypted using secure HTTPS protocols.
QR Management
Yes. You can create multiple QR codes depending on your membership plan limits.
Yes. Digital QR codes can be easily downloaded and printed directly from your dashboard.
Yes. Premium printed physical QR stickers are available to order separately.
Support
You can email us at support@madadkaro.com, use our online Contact Form, or raise a ticket via your Support Dashboard.
Support requests can be submitted online anytime (24x7). Response time depends on the nature of the request, usually within 24-48 hours.
Refund
Refund eligibility is governed by our strict policies. Please review our detailed Refund Policy before making a payment.
Still Have Questions?
Can't find the answer you're looking for? Reach out to our dedicated support team.